Solve Your Queries Here
care@finbros.com
For queries related to loans, credit cards or in case of any general enquiries
+91 - 7777 016 387
Our advisors are available online 7 days a week, 9.30 am to 6:00 pm to assist with best offers.
+91 - 7777 016 387
You can even reach out to us via WhatsApp. Our services team will help you with your queries.
Grievance Redressal Escalation Matrix
In case your concern is not resolved, you can contact the level and wait for a resolution as per the turnaround-time mentioned
Initial Complaint
Turnaround Time
Within 2 Working Days
Point of Contact
Customer Support Team
Contact Details
care@finbros.com
Level 1
Turnaround Time
Within 5 Working Days
Point of Contact
Customer Escalation Desk
Contact Details
escalation@finbros.com
Level 2
Turnaround Time
Within 7 Working Days
Point of Contact
Nodal Officer
Contact Details
nodalofficer@finbros.com
If your concern is not resolved within the specified turnaround time, or if you are dissatisfied with the resolution provided, you may escalate your complaint to the next level. Each escalation will be reviewed independently to ensure a fair and timely resolution.
Head Office
Finbros Capital Advisory Pvt. Ltd.
8th & 9th Floor, Dev Corpora, 801/901, Eastern Express Hwy, opp. Cadbury Junction, Thane West, Thane, Maharashtra 400601
Phone : +91 - 7777 016 387
Email : care@finbros.com
We are present in34 cities cities near you. Come say hi!
Thane
801, 8th Floor, Dev Corpora Building, Cadbury Junction, Khopat, Thane West, Thane - 400615
Email : care@finbros.com
Call : +91-7777016387
Thane
901, 9th Floor, Dev Corpora Building, Cadbury Junction, Khopat, Thane West, Thane - 400615
Email : care@finbros.com
Call : +91-7777016387
Santacruz
401 Shivamani Building, Above Ujjivan Small Finance Bank, Near Santacruz East Bus Depot, Santacruz East Mumbai - 400055
Email : care@finbros.com
Call : +91-7777016387
Virar
401, 4th Floor, Manukrupa Building, Manvel Pada Road, Virar East, Virar - 401305
Email : care@finbros.com
Call : +91-7777016387
Pune
Office No.152,153, 1st floor, Ashoka Pavilion, Dr. Ambedkar Road, Camp, Pune - 411001.
Email : care@finbros.com
Call : +91-7777016387
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